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- Select activity Licona
  
  Licona Page
- Select activity Improve your studying skills
  
  Improve your studying skills Page
  
  If you want to improve your studying skills, just get into this course:
  
  Send an email to training@liconainsurance.com so you can be part of this learning experience!
- Select activity Welcome to LIG!
  
  Welcome to LIG! Page
  
  Welcome to our onboarding course, don't miss it!
  
  This is our new onboarding courses series that will help you to apply the best practices while belonging to Licona Family.
- Select activity It is here, you can take this course now!
  
  It is here, you can take this course now! Page
  
  Project Management
  
  These three courses are here to help you being the best Project Manager ever!
  
  At the end of the basic course: Foundations of Project Management, you will:
  
  Define what a project is and differentiate it from operations.
  
  Explain the project lifecycle and key constraints.
  
  Create a simple WBS and Gantt chart.
  
  Identify stakeholders and basic risks.
  
  Compare Agile and Waterfall approaches.
  
  At the end of the intermediate course: Applied Project Management, you will:
  
  Develop a detailed project plan with CPM/PERT analysis.
  
  Create and manage a project budget.
  
  Implement risk response strategies.
  
  Apply quality assurance techniques.
  
  Lead a project team and manage conflicts.
  
  Use PM tools for scheduling and tracking.
  
  Implement Agile methodologies (Scrum/Kanban).
  
  At the end of the advanced course: Strategic & Complex Project Management, you will:
  
  Implement advanced Agile frameworks (XP, SAFe, Lean).
  
  Apply Earned Value Management (EVM) for performance tracking.
  
  Manage procurement and contracts effectively.
  
  Lead organizational change and PMO implementation.
  
  Conduct advanced risk analysis (Monte Carlo).
  
  Demonstrate ethical leadership in PM.
  
  Strategically align projects with business goals.
  
  If you want to take them, just write to your learning manager at training@liconainsurance.com
  
  Don't miss this great learning experience!
- Select activity Starting the new Licona Sales Agent Training
  
  Starting the new Licona Sales Agent Training Page
  
  Licona Sales Agent Training
  
  You will learn:
  
  What is Commercial Trucking Insurance?
  
  Essentials of the Trucking Business
  
  Trucking Insurance Coverage in LIG
  
  Principles of Risk Assessment and Policy Underwriting
  
  Sales Techniques and Objection Handling
  
  Prospecting, Leads, and Outreach
  
  Compliance and Regulations
  
  Claims and Client Retention
  
  Keep on evolving with Licona!
- Select activity New Level Courses
  
  New Level Courses Page
  
  Welcome to Licona Training!
  
  We are happy to introduce you to The Licona Way Skill Set Level 3: Soft Skills.
  
  Self Management
  
  Communication
  
  Team Building & Teamwork
  
  Negotiation & Conflict Management
  
  Leadership
  
  Customer Service
  
  These courses will be develop these skills at basic, intermediate and advance competency level. A Licona Certificate and badge will be granted at course completition to build the licona work profile we need in the company.
  
  Stay tuned!
- Select activity 8x8
  
  8x8 Page
  
  Welcome to your couse 8x8
  
  In this course you will learn:
  
  What is 8x8
  
  How to use it to improve communication with internal and external clients
  
  We hope you enjoy this learning experience!

Skip available courses

Available courses

Leading from a Distance

By the end of this course, you will:

Identify and diagnose the most common challenges in remote teams, including feelings of disconnection and isolation.
Differentiate management approaches for high-performing independent employees versus those who require more structure and oversight.
Develop and implement a system of clear expectations that focuses on measurable outcomes (productivity) rather than observable inputs (activity).
Apply fair and consistent management practices to address low productivity, poor-quality work, and team conflict, knowing when to involve Human Resources.
Design a structured communication and connection plan that leverages technology for both formal check-ins and informal social interaction to build team cohesion.
Recognize the importance of and promote healthy work-life boundaries and personal well-being habits among remote team members.
Identify key U.S. employment laws (FMLA, ADA, FLSA, Title VII) and explain their application and implications for managing remote employees.

Teacher: Licona Training

Workplace Respect: A Comprehensive Sexual Harassment Prevention Training

At the end of this course, you will:

Define what sexual harassment is.
Identify its legal foundations and governing body, and distinguish between its primary forms and effects in the workplace.
Recognize that preventing harassment requires building a culture of civility, conscious inclusion, and collective accountability, and identify effective strategies for intervention.
Equip learners with a clear, actionable framework to identify, address, and report harassment, and to provide meaningful support to targets.
Understand the organizational and legal mechanisms for addressing harassment, including documentation protocols, reporting pathways, and the roles of external enforcement agencies.
Understand the standards for a proper internal investigation, the EEOC’s case assessment criteria, the prohibition against retaliation, and the emotional impact of harassment on victims.
Equip leaders with the knowledge and tools to proactively prevent harassment, handle reports effectively, protect all parties, and foster a culture of trust and accountability that mitigates organizational risk.
Recognize the unique harassment risks and relationships in the retail environment, understand the dangers of normalization, and apply bystander intervention strategies tailored to retail settings.

Teacher: Licona Training

From Awareness to Action: Building a Respectful Workplace

At the end of this course, you will:

Differentiate between key concepts of diversity, equity, inclusion, and belonging, and articulate their distinct roles in a satisfactory workplace.
Identify legally protected classes and recognize various forms of illegal adverse actions, discrimination, and harassment in the workplace.
Explain the core tenets of equal pay rights, as well as the mutual rights and responsibilities of employers and employees regarding reasonable accommodation and undue hardship.
Analyze the impact of unconscious bias and the importance of inclusive language on workplace dynamics, communication, and team cohesion.
Develop actionable strategies to foster psychological safety, build meaningful connections, and champion team-based efforts that promote a culture of respect and belonging.

Workplace Conduct Hazard Prevention: Bullying and Violence

At the end of this course, you will:

Explain the concepts of workplace bullying and violence, and their distinction from healthy professional debate.
Discern between acceptable workplace conflict and unacceptable bullying behavior.
Describe the wide-ranging effects of bullying, including its impact on employee well-being, psychological safety, and productivity.
Recognize the behaviors and situational factors that signal a potential bullying dynamic.
Implement proactive steps to cultivate respect, set boundaries, and intervene appropriately using organizational resources.

Workplace Training on Alcohol and Drugs

At the end of this course, you will:

Understand the scope and impact of substance abuse in the workplace.
Ensure compliance with the company's substance abuse policy.
Contribute to fostering a safe, healthy, and supportive work environment.

Teacher: Licona Training

Use of Email and Internet

Welcome to "The Use of Email and Internet," your essential guide to leveraging digital tools for peak productivity and professional success. In today's fast-paced world, effective email communication and smart internet navigation are non-negotiable skills for project managers, sales pros, and leaders. This course delivers practical strategies to craft clear emails, avoid common pitfalls, and harness the web efficiently—saving you time and boosting your impact.

If you have any issues, please contact: training@liconainsurance.com

Teacher: Licona Training

Onboarding: Welcome to Licona

Welcome to Licona

You will be introduce to our company.

Teacher: Licona Training

How to Study Better

This course gives insights to improve your study skills.

Teacher: Licona Training

Sales Agent Training

At the end of this course, you will:

Identify and assess key risks in trucking operations and evaluate appropriate insurance coverages.
Articulate insurance solutions with confidence, helping clients make informed coverage decisions.
Overcome common objections and apply proven techniques to close deals successfully.
Ensure compliance with DOT, FMCSA, and state-specific regulations to maintain operational safety and legal adherence.