At the end of this course, you will:
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Define what sexual harassment is.
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Identify its legal foundations and governing body, and distinguish between its primary forms and effects in the workplace.
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Recognize that preventing harassment requires building a culture of civility, conscious inclusion, and collective accountability, and identify effective strategies for intervention.
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Equip learners with a clear, actionable framework to identify, address, and report harassment, and to provide meaningful support to targets.
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Understand the organizational and legal mechanisms for addressing harassment, including documentation protocols, reporting pathways, and the roles of external enforcement agencies.
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Understand the standards for a proper internal investigation, the EEOC’s case assessment criteria, the prohibition against retaliation, and the emotional impact of harassment on victims.
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Equip leaders with the knowledge and tools to proactively prevent harassment, handle reports effectively, protect all parties, and foster a culture of trust and accountability that mitigates organizational risk.
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Recognize the unique harassment risks and relationships in the retail environment, understand the dangers of normalization, and apply bystander intervention strategies tailored to retail settings.
- Teacher: Licona Training
At the end of this course, you will:
- Differentiate between key concepts of diversity, equity, inclusion, and belonging, and articulate their distinct roles in a satisfactory workplace.
- Identify legally protected classes and recognize various forms of illegal adverse actions, discrimination, and harassment in the workplace.
- Explain the core tenets of equal pay rights, as well as the mutual rights and responsibilities of employers and employees regarding reasonable accommodation and undue hardship.
- Analyze the impact of unconscious bias and the importance of inclusive language on workplace dynamics, communication, and team cohesion.
- Develop actionable strategies to foster psychological safety, build meaningful connections, and champion team-based efforts that promote a culture of respect and belonging.
At the end of this course, you will:
At the end of this course, you will:
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Explain the concepts of workplace bullying and violence, and their distinction from healthy professional debate.
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Discern between acceptable workplace conflict and unacceptable bullying behavior.
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Describe the wide-ranging effects of bullying, including its impact on employee well-being, psychological safety, and productivity.
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Recognize the behaviors and situational factors that signal a potential bullying dynamic.
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Implement proactive steps to cultivate respect, set boundaries, and intervene appropriately using organizational resources.
At the end of this course, you will:
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Understand the scope and impact of substance abuse in the workplace.
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Ensure compliance with the company's substance abuse policy.
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Contribute to fostering a safe, healthy, and supportive work environment.
- Teacher: Licona Training
Use of Email and Internet
Welcome to "The Use of Email and Internet," your essential guide to leveraging digital tools for peak productivity and professional success. In today's fast-paced world, effective email communication and smart internet navigation are non-negotiable skills for project managers, sales pros, and leaders. This course delivers practical strategies to craft clear emails, avoid common pitfalls, and harness the web efficiently—saving you time and boosting your impact.
If you have any issues, please contact: training@liconainsurance.com
- Teacher: Licona Training
- Teacher: Licona Training